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  1. #1
    Appaloosa Horsegirl GingerM's Avatar
    Weasyl
    GingerM
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    Premium upload file sizes are not being respected

    I went to upload a PNG image the other day; it was 6 Mb in size, which is within the limits for premium users, but I got an error message saying I couldn't upload it because the file was too big. I converted it to a JPG and it was about 2.5 Mb, but it still wouldn't let me upload. Only after I had resampled the JPG so it was under 2Mb could I upload it. Could one of the staff please investigate this? Thank you.
    Last edited by weykent; 01-12-2013 at 01:39 AM. Reason: please don't do this with thread titles
    FA: GINGERM | RHIANNON ~ SOFURRY ~ FUTANARI PALACE ~ RENDEROTICA
    WEASYL ~ DEVIANTART ~ HENTAI FOUNDRY ~ WIKIFUR
    Live life to the fullest, love with a full heart.


  2.   Click here to go to the next staff post in this thread.   #2
    hi! thanks for this report, but please read this stickied thread about posting a support thread. in particular, there's a important bullet point:

    What actually happened (If the site gives you an error message, the exact message belongs here)

  3. #3
    Appaloosa Horsegirl GingerM's Avatar
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    GingerM
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    Quote Originally Posted by weykent View Post
    hi! thanks for this report, but please read this stickied thread about posting a support thread. in particular, there's a important bullet point:
    Right-o - I'll try it again and copy it down.

    ETA: I must have done something wrong last time, because I can't replicate the problem now - an 8 Mb PNG image uploads just fine for me. My apologies
    Last edited by GingerM; 01-12-2013 at 11:58 AM.
    FA: GINGERM | RHIANNON ~ SOFURRY ~ FUTANARI PALACE ~ RENDEROTICA
    WEASYL ~ DEVIANTART ~ HENTAI FOUNDRY ~ WIKIFUR
    Live life to the fullest, love with a full heart.


  4.   This is the last staff post in this thread.   #4
    great! please be sure to post a new thread in the future if this issue comes up again.

 

 

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