PDA

View Full Version : Azazial's Review of the Site - Problems & Suggestions



Azazial
11-21-2012, 05:47 PM
This is a list of things that have annoyed me about my user experience with Weasyl so far.
I have not used every part of Weasyl (yet).
Praise is lacking until I figure out what it is about the place that I like. Things I dislike stand out far more easily after all.
I have included annotated screen shots of what I am talking about so that you can see what the user experience is like for me.

PROBLEM: These buttons are terribly named. Yes, I can puzzle out what they mean but the purpose of a button like this should be instantly recognizable.
SOLUTION: rename these buttons to something more sensible.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131033.png

PROBLEM: The Weasyl forums ought to be linked to Weasyl site user login and password.
SOLUTION: Directly link Weasyl user name and password to all tools site wide. If not, the user ought to at least be warned that this is not the same as their Weasyl user name and password to prevent confusion.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131210.png

PROBLEM: When using the "Search bar" function from my main account user page, clicking the search box does not remove the text 'search' from it until I begin typing. This is potentially confusing.
SOLUTION: blank out the box when it is clicked if the text in the box is the default text
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131109.png

SUGGESTION: Offer multiple user page layout templates. Examples might be to have user profile text being the first thing on the page in the same style as FA. Yes, you're probably trying to visually differentiate yourself from other sites but that does not mean their ideas are not worth copying and improving upon. Many users may be more comfortable with alternative layouts and choice is good!
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_133307.png

PROBLEM: The "search" does not work as expected. Attempting to find a user via the search function does not work.
SOLUTION: The search function should return the user accounts of users searched for by name. This is an important feature for a new site where users are trying to rebuild their list of followed artists. Perhaps users ought to even be able to share portions of their followed / faved / whatever artists with other users?
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_133907.png

Tiger
11-21-2012, 06:08 PM
PROBLEM: These buttons are terribly named. Yes, I can puzzle out what they mean but the purpose of a button like this should be instantly recognizable.
SOLUTION: rename these buttons to something more sensible.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131033.png

I have to disagree. I feel that this particular point you make is really more of a personal kind of thing rather than a site-wide issue that staff should be concerned about. I personally wasn't confused by the button names, but there can certainly be other people who agree with you.



PROBLEM: The Weasyl forums ought to be linked to Weasyl site user login and password.
SOLUTION: Directly link Weasyl user name and password to all tools site wide. If not, the user ought to at least be warned that this is not the same as their Weasyl user name and password to prevent confusion.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131210.png

The main site and forum are separate entities, and while I can't speak on behalf of the staff, I do believe that they are intended to remain separate. Again, I don't see the confusion. FurAffinity has the same thing- user accounts on the main site are not linked to those on their forums. From my experiences, it's not an uncommon thing, not just in forums but in oekaki communities as well.



PROBLEM: When using the "Search bar" function from my main account user page, clicking the search box does not remove the text 'search' from it until I begin typing. This is potentially confusing.
SOLUTION: blank out the box when it is clicked if the text in the box is the default text
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131109.png


I don't see this as something very concerning, but I can agree with you on this one that it might be handy for the box to go blank when you click into it.



SUGGESTION: Offer multiple user page layout templates. Examples might be to have user profile text being the first thing on the page in the same style as FA. Yes, you're probably trying to visually differentiate yourself from other sites but that does not mean their ideas are not worth copying and improving upon. Many users may be more comfortable with alternative layouts and choice is good!
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_133307.png


EDIT: Let me re-phrase this. I think it's a very solid suggestion, and I think more templates would be great, but I don't think this will be happening soon due to how new the site still is.

Azazial
11-21-2012, 07:57 PM
I have to disagree.
I am uncertain as to why you decided to spend time and space shooting down all of my suggestions. If I find something slightly confusing others are likely to find it much more so. People don't take well to change in the first place. Anything which makes adoption easier should be seriously considered with the highest priority. UI design of this sort is a very valid thing to critique and frustration or confusion lowers adoption rate. I, like the average user, frankly do not care what the actual cost to the developers is nor does this somewhat callous opinion lower the value of my suggestions or complaints. This is simply being realistic about the requirements for a site of this sort to thrive.


PROBLEM: Inconsistent design. Why are these buttons way off to the sides of my browser when other examples of buttons being centered are present in the site?
SOLUTION: Make the design of buttons, especially ones which do important functions like submit data for others to view, consistent in design. My personal opinion is that they should be centered so that I am not looking all over the place for what options I have.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_153601.png Buttons far apart
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131033.png Centered buttons


PROBLEM: Seeing a tiny, re-sized version art I have uploaded with out the option to always see the large version is really annoying, especially for an art site.
SOLUTION: Always display the full resolution picture to the user unless they opt out. Given that this is a site about art, the artist (or commissioner, etc) should have priority in displaying their picture as intended by default rather than opting in and making the default be the re-sized version.

Tiger
11-21-2012, 08:30 PM
I am uncertain as to why you decided to spend time and space shooting down all of my suggestions. If I find something slightly confusing others are likely to find it much more so. People don't take well to change in the first place. Anything which makes adoption easier should be seriously considered with the highest priority. UI design of this sort is a very valid thing to critique and frustration or confusion lowers adoption rate. I, like the average user, frankly do not care what the actual cost to the developers is nor does this somewhat callous opinion lower the value of my suggestions or complaints. This is simply being realistic about the requirements for a site of this sort to thrive.

I'm simply stating my opinion, as you are stating yours. I hope I didn't come off as harsh or brash, if so I apologize. But this is the Site Discussion forum, where ideas are shared and bounced back and forth. I don't mean to say that your suggestions and opinions are invalid, but the way I see it several of the changes you suggest are of a lower priority than other pressing issues. I admit, I'm not staff and I have no say in what issue/suggestion should be worked on first. I just posted the way I see things, just as much as you posted the way you see things.

Verdauga
11-21-2012, 08:38 PM
PROBLEM: These buttons are terribly named. Yes, I can puzzle out what they mean but the purpose of a button like this should be instantly recognizable.
SOLUTION: rename these buttons to something more sensible.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131033.png

I'll admit I have not done hardly anything here yet, but this one stands out the strongest too me. I agree completely, the buttons are confusing. Upload: Do I click this to upload a thumbnail? Upload my image? I can easily see it being confusing, and it should be a simple fix. Normally I think buttons should be short, but in this case, I think you can afford some extra words in them due to the image above holding screen presence.


I also concur with my tigress colleague that making the search box blank on click instead of on type would be a big improvement. Otherwise I think that it won't clear and I try to delete the text manually, which I can't do, and -really- bugs the OCD kitten in me.

Fiz
11-21-2012, 11:27 PM
PROBLEM: These buttons are terribly named. Yes, I can puzzle out what they mean but the purpose of a button like this should be instantly recognizable.
SOLUTION: rename these buttons to something more sensible.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131033.png

Mm I kind of understand this one now. Maybe "Create Thumbnail" and "Continue" would be a bit better for these.

Tiger
11-21-2012, 11:43 PM
Mm I kind of understand this one now. Maybe "Create Thumbnail" and "Continue" would be a bit better for these.

Those button names actually do make more sense to me now, hearing it that way. I gotchya.

Taw
11-22-2012, 12:38 AM
PROBLEM: The Weasyl forums ought to be linked to Weasyl site user login and password.
SOLUTION: Directly link Weasyl user name and password to all tools site wide. If not, the user ought to at least be warned that this is not the same as their Weasyl user name and password to prevent confusion.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_131210.png

We initially looked into potentially bridging the main site and forum accounts to be connected and shared but in the end we decided to go with two separate logins/systems.

Benefits of if we bridged them:

Premium account management on the forums would be easier
No need for a second login/less confusion for those who don't know it's separate
Would be able to identify easier who you are on the main site (in case names don't match or you don't have your Weasyl ID anywhere on your forum profile, etc)
Easier to manage user suspensions, promotions to staff or otherwise.



Problems with bridging the two:

Security for the most part. If you get hacked on one, you should be fine on the other if you do not use the same login credentials. This is a requirement for all of our staff members to have. Using the same password for both the main site and the forums is not advised.
We did not have the resources/set up to do so back when we created our forums/launched them to the public and so bridging it now would be quite a huge burden and cause a lot of issues with linking accounts to main site ones
We are currently in invite-only beta so those who wanted to participate on the forums and do not have an invite would have no way to join just the forums if the two are linked without us needing to set up a special user rank that blocks them from the main site until they have an invite flagged on the account.
I believe the two databases used are also different - vB uses MySQL for it's database, the main site uses Postgresql
We would have to rethink how our staff hierarchy works if they shared a database since not all main site staff are forum staff and vice-versa (not all main site staff have the experience of vB software nor wish to moderate the forums or simply are not needed for the mod team for our forums)


There are probably more reasons for each side of the coin but I cannot think of any more off the top of my head.

As of now, I do not think we will be looking into bridging the two, perhaps down the line if it's better to do so we may look into it, or into other solutions.

Our FAQ does touch on the fact the two aren't linked, however, I will see what I can do to add something into the forum registration that states it is not the same login as our main site or something along those lines.

RadioCatastrophe
11-22-2012, 01:23 AM
I'd have to agree on the UI setup, some pages confuse me like the one listed as an example. I also agree on more or a dark version of the main site layout for users to choose. I don't know many colors I enjoy that look nice on the background (ha, coming from someone who loves greyscale). Also touching one the thumnails/previews as I stated in another thread speaking of these some of them come out blurred either with a custom or site generated thumbnail, especially thumbnails/previews that are smaller than the max demnsions (which isn't stated anywhere when you're uploading or cropping one).

Azazial
11-23-2012, 06:18 AM
Mm I kind of understand this one now. Maybe "Create Thumbnail" and "Continue" would be a bit better for these.
I would be even more descriptive than that. "Upload Custom Thumbnail" and "Continue With Submission" or something along those lines.


We initially looked into potentially bridging the main site and forum accounts to be connected and shared but in the end we decided to go with two separate logins/systems.

As of now, I do not think we will be looking into bridging the two, perhaps down the line if it's better to do so we may look into it, or into other solutions.

Our FAQ does touch on the fact the two aren't linked, however, I will see what I can do to add something into the forum registration that states it is not the same login as our main site or something along those lines.
Perhaps you can add it to the main site registration in a small note or some such. That would also help drive users to the forums in the first place. I think that making the login for the message board more clear that it is unique would helpful. I initially tried my main site L&P and the failure page gave me no indication this was not the proper way of logging in either!


I'm simply stating my opinion, as you are stating yours. I hope I didn't come off as harsh or brash, if so I apologize. But this is the Site Discussion forum, where ideas are shared and bounced back and forth. I don't mean to say that your suggestions and opinions are invalid, but the way I see it several of the changes you suggest are of a lower priority than other pressing issues. I admit, I'm not staff and I have no say in what issue/suggestion should be worked on first. I just posted the way I see things, just as much as you posted the way you see things.
I think I understand the angle that you are coming from now. I was not attempting to prioritize my suggestions in any way. I don't feel that it is my place to attempt to tell the site admins in what order to work on something, only that I feel things could be improved in my user experience of the site and how I think it should be done. :3

- - - Updated - - -

PROBLEM: Weasyl site pages have no useful content in the page title which makes navigation of the site via my browser's "back" button a rather big pain.
SOLUTION: Add http page titles!
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_020842.png

PROBLEM: More confusing button names. See attached picture.
SOLUTION: Hitting the responsible dev with a large stick.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121121_162223.png

PROBLEM: Information about how many invites I have or if I can even invite is not displayed on the invite page.
SOLUTION: Display how many invites I have (if there is a limit, otherwise say there is no limit perhaps?); Display time until the next invite is available if I can't invite yet.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_012310.png

PROBLEM: When importing text from Google Docs via cut & paste, the formatting seems to go a little bonkers. Easier to just look at the picture.
SOLUTION: unknown
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_014350.png
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_014435.png
The submission as well as a link to the Google Docs original can be found in my gallery.

PROBLEM: The difference between a 'thumbnail' and a 'cover artwork' is unclear. Max (displayed) dimensions of these are unclear.
SOLUTION: Clarify the above.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_014732.png

PROBLEM: Users can flood the "latest uploads". In addition, the "latest uploads" and the "random art" on the front page can display the same images.
SOLUTION: Perhaps limit the "latest uploads" from displaying no more than 2 or 3 uploads from any given user.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_020130.png

Vitani
11-23-2012, 01:11 PM
PROBLEM: Weasyl site pages have no useful content in the page title which makes navigation of the site via my browser's "back" button a rather big pain.
SOLUTION: Add http page titles!
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_020842.png



I'll agree with this one wholly, its been my main bugbear since I registered near a month ago.
It may save on code in the long run, but it does get tedious having to work out what page you were on before when all titles are the same.

Tiger
11-23-2012, 01:15 PM
I think I understand the angle that you are coming from now. I was not attempting to prioritize my suggestions in any way. I don't feel that it is my place to attempt to tell the site admins in what order to work on something, only that I feel things could be improved in my user experience of the site and how I think it should be done. :3

I feel ya, sorry if I came off a little strong there! Reading these, I think quite a few could be quite handy if implemented (like the http page titles and the confusing invite page re-work)

Oh, this one-



PROBLEM: Information about how many invites I have or if I can even invite is not displayed on the invite page.
SOLUTION: Display how many invites I have (if there is a limit, otherwise say there is no limit perhaps?); Display time until the next invite is available if I can't invite yet.
https://dl.dropbox.com/u/9633434/Scr...123_012310.png


Go here (https://www.weasyl.com/invitations), that's kind of what has been suggested.

RadioCatastrophe
11-23-2012, 03:21 PM
PROBLEM: Weasyl site pages have no useful content in the page title which makes navigation of the site via my browser's "back" button a rather big pain.
SOLUTION: Add http page titles!
https://dl.dropbox.com/u/9633434/Scr...123_020842.png

Has been suggested, possibly in the common suggestions list.

PROBLEM: Information about how many invites I have or if I can even invite is not displayed on the invite page.
SOLUTION: Display how many invites I have (if there is a limit, otherwise say there is no limit perhaps?); Display time until the next invite is available if I can't invite yet.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_012310.png

This I believe has been added to the COmmon Suggestions lists as it has been stated before.

PROBLEM: Users can flood the "latest uploads". In addition, the "latest uploads" and the "random art" on the front page can display the same images.
SOLUTION: Perhaps limit the "latest uploads" from displaying no more than 2 or 3 uploads from any given user.
https://dl.dropbox.com/u/9633434/Screen%20Grabs/capture_20121123_020130.png

There has also been talk about this, allowing artists to select or de-select a checkbox to either have the image they are currently updating to be added to the front page or not. Something Nabyn had as a feature. A limit on how much will actually show on the front page if you're bulk uploading has also been suggested.

Azazial
11-23-2012, 06:05 PM
Has been suggested, possibly in the common suggestions list.
Glad to hear it! Hopefully a list like that will be worked upon. I haven't read that thread and I probably won't. Good for the devs, not so much for folks like me.

Tiger
11-23-2012, 06:49 PM
Glad to hear it! Hopefully a list like that will be worked upon. I haven't read that thread and I probably won't. Good for the devs, not so much for folks like me.

I'd actually recommend browsing it (not necessarily reading every post, just the list) because it helps keep this part of the forum a little more organized. Perhaps while reading it, you could post your input on some of the issues, even recommend solutions for them. The list does get updated as well, so your suggestions could actually make it on the official list, which makes them extra helpful!

kingcrowned
11-23-2012, 11:35 PM
I really, really agree about the "Upload/Continue" bit- that has actually confused me from the first day, and I've actually been wondering what that does! I think it would be a good idea to rename it 'Upload Custom Thumbnail'.

And rather then make my own thread about it since it is so minor, but I've always wondered- why have a 'Compose' button separate from the other submission types? It's in the main bar next to Submit and the forum link, and at first I thought it was to compose journals... but weirdly enough, the link to compose journals is under submit. It seems a little counter-intuitive to me. Like, why have a Compose Literary Submission separate from Upload Literary Art? I'd think for a writer that'd be pretty confusing, and I'm wondering if there shouldn't be a way to merge the two?

RadioCatastrophe
11-24-2012, 04:12 AM
When I first saw that I thought it was for journals, since they have nothing to do with the art aspect of the site although we do "submit" them they shouldn't be recognized as a submission.